Privacy statement

This privacy statement was last updated on 20 July 2025 and applies to citizens and legal permanent residents of the European Economic Area and Switzerland.

In this privacy statement, we explain what we do with the data we obtain about you via https://iconic-elements.com/en/. We recommend you carefully read this statement. In our processing we comply with the requirements of privacy legislation. That means, among other things, that:

• we clearly state the purposes for which we process personal data. We do this by means of this privacy statement;
• we aim to limit our collection of personal data to only the personal data required for legitimate purposes;
• we first request your explicit consent to process your personal data in cases requiring your consent;
• we take appropriate security measures to protect your personal data and also require this from parties that process personal data on our behalf;
• we respect your right to access your personal data or have it corrected or deleted, at your request.

If you have any questions, or want to know exactly what data we keep of you, please contact us.

1. Purpose, data and retention period

We may collect or receive personal information for a number of purposes connected with our business operations which may include the following: (click to expand)

1.1 Payments

For this purpose we use the following data:

• A first and last name
• Commercial information, including records of personal property, products or services purchased, obtained, or considered
• IP Address

The basis on which we may process these data is:

It is necessary for the execution of a contract or preliminary procedures related to a contract to which the data subject is a party.

Retention period

Upon termination of the service we retain this data for the following period: 10 jaar.

1.2 Registering an account

For this purpose we use the following data:

• A first and last name
• Account name or alias
• An email address

The basis on which we may process these data is:

Upon the provision of consent.

Retention period

We retain this data until the service is terminated.

1.3 Newsletters

For this purpose we use the following data:

• A first and last name
• A home or other physical address, including street name and name of a city or town

The basis on which we may process these data is:

Upon the provision of consent.

Retention period

We retain this data until the service is terminated.

1.4 To support services or products that a customer wants to buy or has purchased

For this purpose we use the following data:

• A first and last name
• A home or other physical address, including street name and name of a city or town
• An email address
• A telephone number
• IP Address
• Commercial information, including records of personal property, products or services purchased, obtained, or considered

The basis on which we may process these data is:

It is necessary for the execution of a contract or preliminary procedures related to a contract to which the data subject is a party.

Retention period

Upon termination of the service we retain this data for the following period: 10 jaar.

1.5 Compiling and analyzing statistics for website improvement.

For this purpose we use the following data:

• Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement
• Commercial information, including records of personal property, products or services purchased, obtained, or considered

The basis on which we may process these data is:

Upon the provision of consent.

Retention period

We retain this data until the service is terminated.

1.6 To be able to comply with legal obligations

For this purpose we use the following data:

• A first and last name
• A home or other physical address, including street name and name of a city or town
• An email address
• A telephone number
• IP Address
• Commercial information, including records of personal property, products or services purchased, obtained, or considered

The basis on which we may process these data is:

It is necessary for the execution of a contract or preliminary procedures related to a contract to which the data subject is a party.

Retention period

Upon termination of the service we retain this data for the following period: 10 jaar.

1.7 Contact - Through phone, mail, email and/or webforms

For this purpose we use the following data:

• A first and last name
• An email address
• IP Address

The basis on which we may process these data is:

It is necessary for the execution of a contract or preliminary procedures related to a contract to which the data subject is a party.

Retention period

Upon termination of the service we retain this data for the following period: 10 jaar.

1.8 Deliveries

For this purpose we use the following data:

• A first and last name
• A home or other physical address, including street name and name of a city or town
• An email address
• A telephone number
• Commercial information, including records of personal property, products or services purchased, obtained, or considered

The basis on which we may process these data is:

It is necessary for the execution of a contract or preliminary procedures related to a contract to which the data subject is a party.

Retention period

We retain this data until the service is terminated.

2. Sharing with other parties

We only share or disclose this data to processors for the following purposes:

Processors

Name: Myparcel
Country: The Netherlands
Purpose: Sending parcels
Name: Buckaroo
Country: The Netherlands
Purpose: Processing electronic payment transactions such as iDeal and credit cards
Name: Google
Country: United States
Purpose: Analyze web traffic
Name: Mailchimp
Country: United Statess
Purpose: Sending newsletter via email
Name: Meta (Facebook Ads)
Country: United States
Purpose: Custom Audience Ads (Hashed Email Retargeting)

3. Cookies

Our website uses cookies. For more information about cookies, please refer to our Cookie Policy. 

4. Disclosure practices

We disclose personal information if we are required by law or by a court order, in response to a law enforcement agency, to the extent permitted under other provisions of law, to provide information, or for an investigation on a matter related to public safety.

If our website or organisation is taken over, sold, or involved in a merger or acquisition, your details may be disclosed to our advisers and any prospective purchasers and will be passed on to the new owners.

We have concluded a data Processing Agreement with Google.

Google may not use the data for any other Google services.

The inclusion of full IP addresses is blocked by us.

5. Security

We are committed to the security of personal data. We take appropriate security measures to limit abuse of and unauthorized access to personal data. This ensures that only the necessary persons have access to your data, that access to the data is protected, and that our security measures are regularly reviewed.

6. Third-party websites

This privacy statement does not apply to third-party websites connected by links on our website. We cannot guarantee that these third parties handle your personal data in a reliable or secure manner. We recommend you read the privacy statements of these websites prior to making use of these websites.

7. Amendments to this privacy statement

We reserve the right to make amendments to this privacy statement. It is recommended that you consult this privacy statement regularly in order to be aware of any changes. In addition, we will actively inform you wherever possible.

8. Accessing and modifying your data

If you have any questions or want to know which personal data we have about you, please contact us. You can contact us by using the information below. You have the following rights:

• You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
• Right of access: You have the right to access your personal data that is known to us.
• Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
• If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
• Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
• Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.

Please make sure to always clearly state who you are, so that we can be certain that we do not modify or delete any data of the wrong person.

9. Submitting a complaint

If you are not satisfied with the way in which we handle (a complaint about) the processing of your personal data, you have the right to submit a complaint to the Data Protection Authority.

10. Contact details

Cosmeceutics BV
Anton de Langelaan 12
1183 DN Amstelveen
Netherlands
Website: https://iconic-elements.com/en/
Email: info@ex.comiconic-elements.com

11. Data Requests

For the most frequently submitted requests, we also offer you the possibility to use our data request form

Name

Name

Email

Submit a request for access to the data we process about you.

Submit a request for deletion of the data if it is no longer relevant.

Submit a request to receive an export file of the data we process about you.

Annex

WPML

This site uses WPML for multilingual support. WPML places cookies to:

• remember the current language of the user,
• recognize the last used language,
• and store the preferred language of logged-in users.

When using WPML, technical data from the website may be shared with WPML Installer for update purposes. No personal data from visitors or customers is shared with WPML.

WooCommerce

During the checkout process, we collect the following personal data:

• Data on viewed products (to display previously viewed items),
• Location, IP address, and browser type (for tax and shipping calculations),
• Shipping and contact details (to deliver orders),
• Payment information (such as payment method or billing data),
• Optional: account data such as username and password.

We use this data for the following purposes:

• Order processing, payments, and returns,
• Customer service and communication,
• Compliance with legal obligations (e.g., fiscal retention requirements),
• Improving our webshop,
• (If applicable) sending marketing messages with prior consent.

Retention period: Order information is retained for up to 15 years. This is based on our legal record-keeping obligation and to allow for historical business analysis and long-term reporting.

Team access: Administrators and shop managers have access to order and customer data in order to provide support and handle order fulfilment.

What we share with third parties:

• MyParcel – for generating shipping labels and logistics processing.
• PostNL, DHL, DHL Express (and, if applicable, other delivery services) – for delivering orders. Name, address, email address, and phone number are shared to enable delivery and tracking.
• Buckaroo – for secure processing of payments, including PayPerEmail.
• Meta (Facebook/Instagram) – we use hashed email addresses to create Custom Audiences for targeted ads to existing customers. This is done based on consent or a legitimate interest. You can opt out via our preference center or by contacting us.
• Mailchimp – for sending emails, such as newsletters, webinar follow-ups, or product recommendations. Name and email address are processed. Mailchimp is based in the United States and is covered by the EU–US Data Privacy Framework.
• Zapier – for automated workflows, such as processing registrations or syncing data with email platforms. Only necessary data is processed, and a data processing agreement is in place.
• Google Analytics – for anonymized analysis of website traffic.

WooCommerce Multilingual & Multicurrency

This plugin supports multilingual and multi-currency functionality in our store. Cookies are used to:

• synchronize cart information across multiple languages or domains,
• store customers’ language and currency preferences,
• and add currency data to WooCommerce reports.

No personal data is shared with external parties via this plugin.

Solid Security Pro (formerly iThemes Security)

We use Solid Security Pro to protect this site. This plugin processes:

• IP addresses of visitors,
• user IDs of logged-in accounts,
• usernames used in login attempts.

This information is logged when suspicious activity is detected, such as failed login attempts or content changes. Logs are retained for up to 60 days.

In addition, we use:

• Google reCAPTCHA for form protection. This is subject to the Google Privacy Policy.
• External server checks with solidwp.com, wordpress.org, and amazonaws.com for plugin updates. No personal data is transmitted.

Loco Translate

Loco Translate is used to manage translations within the website. This plugin runs locally within WordPress and processes no personal data from visitors or customers.